8n88 Privacy Policy — Your data is our responsibility

Introduction to the Privacy Policy

8n88 (referred to herein as "we", "us", or "the Platform") is an internationally licensed online gaming service. We place the highest priority on the privacy of our users. This Privacy Policy explains in detail what information we collect when you use 8n88, how it is used, who it may be shared with, and how you can manage your own data.

We believe transparency is the foundation of trust. This policy is written in clear, straightforward language so you can understand exactly what happens with your data — without any ambiguity.

8n88 may update this Privacy Policy at any time. Users will be notified through the platform of any significant changes. We recommend checking this page regularly.

What Information We Collect

We collect two types of information while you use 8n88 — what you provide directly and what is gathered automatically.

Information you provide directly:

• Registration Details: Full name, date of birth, email address, and mobile number.
• Identity Verification Documents (KYC): National ID card, passport, or other government-issued identification.
• Financial Information: Payment method name and number (Mobile Banking, Nagad, Rocket, etc.).
• Contact details: Details of messages and complaints submitted to support.

Automatically collected data:

• Device Information: Operating system, browser type, and version.
• Log data: IP address, login time, and session duration.
• Gaming Behavior: List of games played, bet amounts, and win/loss history.
• Cookie Information: Browsing patterns and preference data.

How Your Information Is Used

8n88 uses your information only for specific, necessary purposes. The main reasons we process your data are outlined below:

You can unsubscribe from promotional messages at any time through our support team. However, essential communications related to account management and financial transactions cannot be turned off.

Data Sharing & Third Parties

8n88 never sells or rents your personal information. However, certain data may be shared in the specific circumstances outlined below:

• Payment Processors: Information necessary to process transactions with Mobile Banking, Nagad, Rocket, or our banking partners is shared accordingly.
• Licensing authority: Our licensing authority may request specific information as part of regular audits.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a law enforcement authority.
• Technology Service Providers: Hosting, analytics, or security providers may have limited access to data, but are bound by strict confidentiality agreements.

Cookies & Tracking Technologies

The 8n88 website uses cookies and similar technologies to enhance your browsing experience and maintain platform security.

Types of cookies we use:

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: To monitor how well the platform is performing.
• Preference Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: To understand how users interact with the platform — on a fully anonymous basis.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Data Retention Period

We retain your data only for as long as necessary. Once the retention period expires, data is securely deleted. Retention periods by data type are listed below:

• Account Information: For the duration the account is active and for 5 years after closure.
• Financial Transaction Records: Up to 7 years when required by law.
• KYC Documents: 5 years after verification.
• Support conversations: Deleted 3 years after last contact.
• Log data: Automatically deleted after 6 months.

How We Protect Your Data

8n88 follows industry-leading technology and practices to keep your data secure. The key components of our security framework are:

• 256-bit SSL/TLS Encryption: Used across all data transmissions.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Firewall Protection: Advanced firewall protection to block unauthorized access.
• Regular Penetration Testing: Regular testing conducted by external security experts.
• Restricted access policy: Only authorized personnel have access to specific data.
• Data Backup: Encrypted backups are taken regularly to keep your data safe.

In the event of a security breach, 8n88 will notify affected users within 72 hours and take all necessary steps.

International Data Transfers

As 8n88 operates as an international platform, your data may sometimes be processed on servers located in different countries. In such cases, we ensure that:

• All data transfers are conducted through encrypted channels.
• Adequate data protection laws or agreements are in place in the destination country.
• International service providers comply with GDPR or equivalent standards.

Your Rights

If you have an account with 8n88, you have the following rights regarding your personal data:

To exercise any of the rights listed above, please contact our support team. We are required to respond to your request within 30 days.

Protection of Minors' Data

8n88 is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age is verified at registration. If we have reason to believe that a minor's information has been submitted to us, the account will be closed immediately and all associated data will be deleted.

If you become aware that a minor has created an account on 8n88, please notify our support team immediately. We will take prompt action.

Contact & Complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated privacy team. We take every request seriously.

If your issue remains unresolved through support, you may file a formal complaint with our licensing authority. Contact support for the information needed to submit a complaint.